Privacy Notice – RM Condos
At RM Condos (website: https://rivieramaya.condos), we value your trust and respect your privacy. This privacy notice describes how we collect, use and protect your personal data, in compliance with Mexico’s Federal Law for the Protection of Personal Data in Possession of Private Parties (LFPDPPP).
1. Introduction
We are a company located in the Riviera Maya, specialized in the marketing of real estate and related services. Our commitment is to ensure the security of your personal data, using them only for the purposes described in this notice. By using our services, you accept the terms of this policy.
2. Data Collected
2.1. Datos de Contacto
When you contact us, we collect your name, email address, phone number and any additional information provided through forms or emails. This information is necessary to respond to your inquiries and provide you with information about our products and services.
2.2. Datos de Registro
If you decide to register on our website or contract our services, we may collect information such as your address, identification data, and details about your real estate preferences.
2.3. Datos de Compra
In the event that you purchase a property or service, we will collect data necessary to complete the transaction, such as proof of payment or financial information. This data will be used exclusively for administrative and accounting purposes.
2.4. Uso de Cookies
Our website uses cookies to improve your browsing experience. These cookies collect anonymous data about your activity on the site. You can disable them in your browser settings.
3. Use of Personal Data
Your personal data will be used for the following purposes:
-Provide information about properties and real estate services.
-Manage the process of buying, selling or renting real estate.
-Customize the user experience on our website.
-Respond to inquiries and requests for information.
-Compliance with legal and regulatory obligations.
4. Data Storage and Protection
Your data will be stored on secure servers and protected by technological and organizational measures. In addition:
-Only authorized personnel will have access to your data.
-Your data will not be shared with third parties without your express consent, except in cases established by law.
5. Third Parties with Access to Data
We may share certain information with third parties solely to fulfill the services you request from us. These third parties include:
-Notaries for the formalization of contracts.
-Financial institutions for the processing of mortgage loans.
-Providers of technological services for the secure storage of information.
6. Your Data Rights
According to the LFPDPPP, you have the following rights (ARCO):
-Access: Request what personal data we have stored about you.
-Rectification: Request the correction of incorrect or outdated information.
-Cancellation: Request that we delete your personal data, unless it is necessary to keep it for legal reasons.
-Opposition: Refuse the use of your data for specific purposes.
To exercise these rights, please send an email to info@rivieramaya.condos specifying your request.
7. Data Retention Time
We will retain your personal information only for as long as necessary to fulfill the purposes described in this notice. Thereafter, it will be securely deleted, unless the law requires us to keep it for a longer period of time.
8. Information Security
We implement security measures such as SSL encryption to protect your data from unauthorized access. In the event of a security breach, we will inform you immediately and take the necessary actions to minimize the risks.
9. Changes to the Privacy Notice
We reserve the right to modify this privacy notice at any time. Modifications will be posted on our website, and we will notify you in the event of significant changes.
10. Contact
If you have any questions about this privacy notice or how we handle your information, please contact us:
-Phone: +52 998 524 5698
E-mail: info@rivieramaya.condos
-Address: Cancún, Quintana Roo, Mexico